Privacy Policy

🔐 Privacy Policy – DutyFree-Dubai

At DutyFree-Dubai, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and shop with us.

1. Information We Collect

When you browse or make a purchase from dutyfree-dubai.com, we may collect the following:

• Name, email address, shipping/billing address, phone number

• Payment information (securely processed via third-party providers like Stripe or PayPal)

• Your IP address, browser type, device information

• Shopping behavior (pages viewed, products added to cart, purchase history)

2. How We Use Your Information

We use your data to:

• Process and fulfill your orders

• Provide order updates and customer support

• Improve our website and user experience

• Send promotional emails (if you opt in)

• Prevent fraud or misuse of our platform

3. Third-Party Services

We may share your data with trusted partners who help us operate our store, such as:

• Payment processors (e.g., Stripe, PayPal)

• Shipping carriers (e.g., DHL, FedEx)

• Analytics services (e.g., Google Analytics)

We never sell or rent your personal information to third parties.

4. Cookies

We use cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze traffic, and serve relevant offers. You can manage or disable cookies through your browser settings.

5. Data Security

We implement industry-standard security measures (SSL encryption, secure servers) to keep your personal data safe.

6. Your Rights (GDPR Compliance)

If you are located in the EU/EEA, you have the right to:

• Access, correct, or delete your personal data

• Object to processing or request data portability

• Withdraw consent at any time

To exercise your rights, please email us at: privacy@dutyfree-dubai.com

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

Last Updated: April 2025
For any privacy-related questions, contact us at: privacy@dutyfree-dubai.com